All the information about the start of the festival
To make sure you can enjoy the perfect mix of a relaxed festival atmosphere and all your favourite acts, mark your favourites in our app, keep an eye on the venue capacity indicators, and be sure to enable push notifications! On our venue map, you can see all the venues and use it to set off on a leisurely tour of discovery. In the Festival Village on the Heiligengeistfeld, cool drinks, art, performances and plenty of music await you!
Your Reeperbahn Festival Team
🎟 Where do I exchange my ticket for a festival wristband?
You can exchange your ticket for your festival wristband or pass at the Ticket Desk in the Festival Village on the Heiligengeistfeld. Please bring your valid ticket and a form of photo ID with you.
Please ensure your festival wristband or pass is clearly visible at all times throughout the festival.
Ticket Desk opening hours:
Wednesday – Saturday: 09.00 am – 11.00 pm
Opening hours for the Information and Merchandise Desk at Spielbudenplatz
Wednesday: 2:00 pm – 11:00 pm
Thursday & Friday: 12:00 pm - 11:00 pm
Saturday: 12:30 pm - 11:00 pm
ℹ️ Who can I contact if I have any problems or need information?
You’ll recognise our team by their crew shirts at the festival; our staff at the information desk are always on hand to answer any questions you may have. You can also get in touch with us via our social media channels. (Please bear in mind that we’ll be very busy during the event, and we’ll do our best to respond as quickly as possible.)
If you’re feeling unwell or need help, please speak to our Awareness Teams in the Festival Village and on Spielbudenplatz – you’ll recognise them by the umbrella symbol
You can find all the relevant information here on the website
🎟 How do I get to the concerts at the Elbphilharmonie?
Admission to the concerts at the Elbphilharmonie is granted directly at the venue using your PDF ticket. There is no need to exchange it for a physical ticket in advance at the Festival Village.
Our tip: Just go with the flow at the festival as much as possible, and be sure to pop into the Festival Village!
Festival Village opening hours
Wednesday to Friday: 2.00 pm – 10.00 pm
Saturday: 12.00 pm – 10.30 pm
Opening hours for the Info Desk at Spielbudenplatz
Wednesday: 2:00 pm – 11:00 pm
Thursday & Friday: 12:00 pm - 11:00 pm
Saturday: 12:30 pm - 11:00 pm
Opening hours for the Info Desk at Festival Village
Wednesday to Friday: 2.00 pm – 10.00 pm
Saturday: 11.00 am – 11.00 pm
👜 Bag policy
You may carry bags and backpacks up to a size of 210 x 297 mm (equivalent to DIN A4).
This year, there will be lockers and a luggage check-in service provided by Locker Company in front of the Festival Village on Heiligengeistfeld, which you can reserve. There will be approximately 560 lockers. You can book a locker here.
The opening times are Wednesday to Saturday around the clock.
Next to the lockers there is a luggage room with opening hours from Wednesday to Saturday: 2:00 PM – 11:00 PM.
For logistical reasons, there will be no coat check at most venues, so it’s best to bring little or no luggage.
🍾 Ban on glass bottles
Please be sure to observe the ban on glass bottles on the Reeperbahn:
Friday evening, 10.00 pm to Saturday morning, 6.00 am
and
Saturday evening, 10.00 pm to Sunday morning, 6.00 am
♿ Is the Reeperbahn Festival accessible?
Due to the large number of venues we have, the accessibility of the Reeperbahn Festival must be assessed on a case-by-case basis. For this year’s festival, we have worked with the KulturPerlen worked together to assess selected festival venues in terms of their accessibility.
You can find the latest information on accessible venues in Hamburg on the KulturPerlen website.
👀 You can find further information about your visit to the festival in our