FAQ


Tickets

Which ticket do I need?

There are three different ticket categories for the Reeperbahn Festival: festival tickets, conference tickets and sessions-only tickets.

 

Festival Tickets are available as 1-, 2-, 3- or 4-day tickets. They provide access to all concerts, shows and parties as well as all art, film, word and education programme items.


The Conference Ticket includes all items of the festival ticket plus attendance of the conference programme. If you would like to attend only the sessions of the conference programme, you will need a Sessions-Only Ticket.

Where can I buy tickets?

You can buy tickets for the festival and the conference in our online ticketshop. (subject to availability)

You can also buy a ticket during the festival at our ticketdesk at the Festival Village at Heiligengeistfeld. (subject to availability)

Are there tickets for individual events?

There are no tickets for individual concerts or exhibitions. There is an option on our Ticket Site to buy a session-only ticket for the Reeperbahn Festival Conference.

Does my ticket ensure access to all stages and concerts?

Sorry, unfortunately not. If the capacity of a venue is exceeded, access cannot be permitted. Access to that location is only granted, when guests leave the venue and make room for further guests.

Can I change my ticket when the performance of a band is rescheduled or cancelled?

Because of our diverse line-up, changes in the timetable cannot be avoided. Tickets can therefore not be changed or returned. If a band is cancelled, we hope to offer sufficient alternatives; in such a case, tickets cannot be reimbursed or changed. Our timetable is always subject to alteration.

Is my ticket valid for busses and trains?

Tickets and wristbands entitle the holders to travel to the venue and back on the day/days of their validity entire HVV (Hamburg public transport) area, return ticket incl. express bus, valid till end of operating hours on the day of validity).

Is admission for disabled guests and/or accompanying persons free?

Wheelchair users and one person accompanying him/her share one Reeperbahn Festival ticket. We kindly ask these guests to call our ticket service and sign up on +49 (0)40-4132260. On the booked festival day(s), the two wristbands can be obtained at the Festival Ticket Desk on Spielbudenplatz on presenting the corresponding ID-card.

How do I get three months of listening to music with Deezer Premium for free?

If you buy your Reeperbahn Festival ticket starting on 28 August 2018, you will get Deezer Premium free for three months. If you enter your individualised code given on your Print@Home-Ticket at www.deezer.com/gift, you can listen to a wide range of Deezer offers, like music, audio books, audio drama and podcasts as well as the RBF playlists and in-app tracks in full length. Please note, that the offer does not automatically end and is extended on a monthly basis. Free of charge in the first 3 months, after that 9.99 € / month. For new customers only. To make use of the offer please quote your means of payment. The offer does not automatically end and is extended on a monthly basis. Cancellation is possible at any time at "My offer" at www.deezer.com.

During the festival

When and where do the individual programme items take place?

The exact performance times and venues can be viewed at our schedule .

The schedule is also available in our mobile apps (Android and iOS ) and as print version in festival area.

When do the locations open?

Locations will open about 30 minutes prior to the first programme item given in the timetable.

What can I bring along to the locations?

Bags and backpacks up to a size of 210 x 297 mm (corresponding to DINA4), gym and jute bags in standard sizes 380 x 450 mm (comparable to DINA 3). 

While you are enjoying the Reeperbahn Festival programme, you can lock up larger bags and suitcases in the bag drop area at the Festival Village on Heiligengeistfeld against payment of a small fee of 2,- €/ day.

Opening hours of bag drop: Wednesday to Saturday 9:00 a.m. - 2:00 a.m. of following day

Exception: Bulky presentation materials and laptop cases may be taken along.

How many programme items can I visit each evening?

That depends on many factors, but mainly on yourself. If you want to attend a concert from the start to the end, four to five are possible. We recommend strolling through the festival locations, listening in here and there. That way you can enjoy twice as many concerts and discover exciting acts on the way!

Where do I get information on the programme?

Information on the programme are available in the programme overview on our website or in our mobile app. The best way to plan your day is to use the schedule and highlight or pencil in your favourite concerts via the Favourites function. Whoever needs to be inspired can use the Discover function which recommends artists. As analogue version, there will be printouts of the timetable during the festival.

How and where do I get my festival wristband?

The festival wristband can be collected at the Ticket Desk at Festival Village on Heiligengeistfeld (entrance: Budapester Straße / U-train station St. Pauli) on Wednesday. Here days tickets can be purchased on all festival if available.

Box offices are open from:

Wednesday - Friday: 09:00 am - midnight
Saturday: 10:00 am - midnight

Will the Reeperbahn be closed off during the Reeperbahn Festival?

No, of course not. As the Reeperbahn Festival is a club festival, the programme items will take place at about 90 locations on and near the Reeperbahn. Reeperbahn itself and Spielbudenplatz will not be closed off and are accessible for everybody.

What rules apply to minors during the festival?

Our events are subject to legal provisions for minors. We would like to point out specifically that we are not responsible for access to venues. Minors might be refused access to a club on the Reeperbahn, in particular late at night. Please take this into account when buying tickets.

As a rule, pupil ID-cards, written approval issued by parents or legal guardians are not accepted.

  • 5 Dance Events JuSchG (Protection of Young Persons Act):

Attendance of children and young people below the age of 16 at public dance events is not permissible unless accompanied by a legal guardian; attendance of adolescents above the age of 16 is permissible up to midnight.

Where will I get information during the festival?

If you have any questions during the festival you can always ask our staff at the Info desks (Festival Village at Heiligengeistfeld or Spielbudenplatz).

As always you can buy our T-shirts and bags at our merchandise booth (Festival Village at Heiligengeistfeld or Spielbudenplatz). If you want to come with Reeperbahn Festival merchandise to the festival, check out our online shop.

Our info desks and merchandise booth are open from

Festival Village

Wednesday - Friday: 11 am - 10 pm
Saturday: 10 am – 10 pm

Spieldbudenplatz

Wednesday – Friday: 2 pm – 12 am
Saturday: 12 pm – 12 am

Our ticketdesk at the Festival Village is open from

Wednesday - Friday 9 am - 12 am
Saturday: 10 am - 12 am

What is the Festival Village?

Let’s put a stop to asphalt jungle and concrete! The Reeperbahn Festival will roll out the green carpet, inviting artists from the areas of art, music and film to transform a part of Heiligengeistfeld into an idyllic artists’ village. By day and by night, the Festival Village with its different venues and meeting points, such as an open-air stage or the ”Field of Arts presented by SEAT”, will invite guest to explore and relax. The exhibition of Klaus Voormann - It started in Hamburg – will be a very special place in the Village between Millerntorplatz and stadium. Vis-à-vis you will find the Spiegelzelt (Mirror Tent), where various programme items will be presented. Apart from sessions, talks and workshops, you will find the headquarters of Keychange, presenting a programme specially created for the Reeperbahn Festival. Moreover, the Festival Village has been the place of the Ticket Desk for years.

Is Reeperbahn Festival barrier-free?

The Festival Village at Heiligengeistfeld is accessible for people in wheelchairs. You can also find there a toilet which is accessible with a wheelchair.

Because of the amount of venues at our festival its not possible to ensure that everything is accessible. The staff at the clubs is always happy to do their best to help everyone get in.

How do I get access to programmes taking place on Tuesday, 18 September?

ZEIT CAMPUS, the German newspaper DIE ZEIT’s student magazine, is teaming up with Reeperbahn Festival to put on its first ZEIT CAMPUS Festival at the super-cool Mojo Club at 8:00 pm. On stage Fuck Art, Let’s Dance!, Trümmer, Mavi Phoenix and special guests. Entry is free for Reeperbahn Festival ticket holders. You’ll need to show your Reeperbahn Festival ticket to get in and pre-register here using the password CAMPUS_X_REEPERBAHN.

Also the German premiere of the music documentary "Here to be Heard - The Story of the Slits“ will be celebrated at 9:00 pm at Abaton in the presence of Tessa Pollitt. Holders of Reeperbahn Festival tickets are entitled to access the film at the box office.

Elbphilharmonie

Who can attend a concert at the Elbphilharmonie?

All holders of 4-day tickets, 3-day tickets, 2-dayvtickets and 1-day tickets for Friday or Saturday and holders of a conference ticket (excl. Sessions-only tickets) only after early and successful registration via our Reservation System.

The reservation phase for Reeperbahn Festivals 2018 concerts in the Large Hall of the Elbphilharmonie has expired. All capacities have been fully booked.

Can I attend several concerts at the Elbphilharmonie?

So, unfortunately not.

Will there be a box office for Elbphilharmonie concerts?

No sorry, there will probably be no box office for concerts at the Elbphilharmonie.

How do I proceed after registration for a concert at the Elbphilharmonie?

To get access to an Elbphilharmonie concert booked in advance the voucher you have received (for tickets or conference tickets purchased before 9th January 2018) or the ticket (when purchased after 10th January 2018) can be exchanged for a seat ticket at the Ticket Desk in the Festival Village on Heiligengeistfeld.

 

Please note that tickets cannot be exchanged for seat tickets at the Elbphilharmonie.

How will seats for concerts at the Elbphilharmonie be allocated?

Seats for concerts at the Elbphilharmonie will be allocated at the Ticket Deskon the day of the event. There will be NO advance reservation of certain seats. Seats will be allocated randomly and cannot be changed.

 

Joint collection of seat tickets increases the chance of sitting together.

How do I get to the Elbphilharmonie?

Please note if you are travelling to the concerts at the Elbphilharmonie by U-Bahn, there will be no U-Bahn service on line U3 between St. Pauli and Rathaus from Friday, 21 Sept., 9:30 pm until Sunday, 23 Sept., close of operations. Replacement bus service will be provided. Be sure to allow extra time.

Band application

Band application for the Reeperbahn Festival

Up-to-date information are available at the following link: Band Application. Demos and unsolicited applications per mail or e-mail will not be accepted.

How do I know whether my application was successful?

The motto is: "Don't call us - we call you!". We are sorry, but due to the great number of applications we cannot answer every application. Should we decide to offer you a concrete festival slot, we will contact you via e-mail!

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