Susan Gloy-Kruse

Susan is a music enthusiast and industry leader thriving in sectors traditionally dominated by men. With nearly two decades of experience spanning music, entertainment, technology, and live events, she has held key commercial and leadership roles at Apple/iTunes, Beatport, the Association for Electronic Music (AFEM), and DICE. Today, she is shaping ticketing and growth strategies for the international touring exhibitions business at EVENTIM.

During her 8.5 years at Beatport, she advanced from leading International Label Relations to building a new People & Culture department and later serving as VP of Industry Relations. In this role, she drove strategic partnerships, represented the streaming sector on the AFEM Executive Board, and managed global teams with a strong focus on content quality and revenue growth.

Prior to Beatport, Susan was European Marketing Operations Manager at iTunes. Living between London and Luxembourg, she delivered major marketing initiatives across Europe, with notable projects including the iTunes Festival for three consecutive years. As Marketing Operations Manager for Apple Retail, she opened the Apple Store Hamburg Jungfernstieg, the event theatre at Berlin's Apple store Kurfürstendamm and oversaw the overall event strategy throughout Germany.

Passionate about connecting creativity, technology and audiences, Susan also actively advocates for diversity and the advancement of women in leadership. She continues to push innovation in ticketing on an international scale, while championing more inclusive opportunities across the industry.