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Tickets Elbphilharmonie Festival visit Inclusion
Tickets
Festival tickets for the public programme are available as 1-, 2-, 3-, or 4-day tickets. These tickets give you access to concerts, shows, and parties as well as to numerous programme events in the exhibition and talk areas and to our programme events that are specifically aimed at young people in the music industry.
If you have any questions, please contact our ticket service via email at Tickets-Festival@reeperbahnfestival.com. For trade visitors, please contact Tickets-Conference@reeperbahnfestival.com.
Tickets for the festival are available in our official online ticketshop (subject to availability).
You can also purchase tickets during the festival via our online shop (subject to availability).
Tickets for trade visitors are available before and during the festival in the online shop (subject to availability).
Please note that tickets purchased via platforms other than our ticket shop may be invalid. Tickets from secondary markets – which are often offered there at inflated prices – are frequently counterfeit or already blocked and therefore do not guarantee admission.
Tickets for individual concerts or individual programme items are not available.
People with a pass with the B mark for the severely disabled are entitled to take a companion with them free of charge. We kindly ask that you send an email with the relevant documentation to tickets-festival@reeperbahnfestival.com. Further information can be found here.
There is no discount for children or teenagers.
To access your ticket, please click on ‘My account’ in the top right-hand corner of the ticket shop. Now click on ‘My digital tickets’ to access an overview of all your tickets.
Here you can decide whether you want to save your ticket as a PDF or load it into your wallet as a digital ticket.
If you have forgotten your login details, you can reset your password here in the login area.
What else can I do with the digital ticket?
You also have the option of sharing tickets directly with friends and/or business partners. It is not necessary for the recipients of the forwarded tickets to have a customer account with us. Your companions can also decide for themselves whether they want to save the tickets as a PDF or load them into their wallet.
Please make sure that you have your ticket with you in the wallet or as a digital PDF at the festival entrance. This email and the invoice are not valid as admission tickets.
If you have your festival or conference ticket as a PDF file, you can also show it as a mobile ticket on your phone. It is therefore not necessary to print out the ticket.
The Reeperbahn Festival ticket does not need to be personalised. Personalisation is only required for conference ticket holders.
This year, the Reeperbahn Festival ticket is not valid for public transport. We recommend that you find out about the various ticket options offered by the Hamburger Verkehrsverbund (HVV). The HVV offers a variety of tickets, including single tickets, day and weekly tickets as well as group tickets, which allow you to travel to and from the festival in comfort. You can find more information on the HVV website or at the points of sale.
Elbphilharmonie
When purchasing a 4-day ticket, 3-day ticket, 2-day ticket, 1-day ticket (Friday), or conference ticket, you can choose a concert in the Elbphilharmonie (subject to availability).
Please note: The reservation is binding and cannot be cancelled, postponed, or changed!
No. Unfortunately, only one concert in the Elbphilharmonie can be selected per conference ticket, 4-day ticket, 3-day ticket, 2-day ticket, or 1-day ticket.
We will inform you about remaining availabilities for wristband holders with short notice on the respective festival day via push notifications in the festival app. Seating tickets can be collected from the ticket desk at Heiligengeistfeld up to two hours before the concert in the Elbphilharmonie.
For admission to a pre-booked concert in the Elbphilharmonie, you must exchange the voucher you have received or the ticket you have purchased for a physical ticket for the Elbphilharmonie at the ticket desk in the Festival Village at Heiligengeistfeld up to two hours before the start of the concert.
Please note that tickets cannot be exchanged at the Elbphilharmonie.
During Reeperbahn Festival, there is free seating for concerts in the Elbphilharmonie. You have to exchange the digital voucher that you received via email in advance for a physical ticket for the Elbphilharmonie at the ticket desk at Heiligengeistfeld and then collect your festival wristband. This ticket does not include a seat assignment, so you can choose your seat directly in the Elbphilharmonie when you enter the main hall. Therefore, it pays to be early so you can get a good seat.
Please note: Without the physical ticket and a valid Reeperbahn Festival wristband, admission to the concerts in the Elbphilharmonie cannot be granted.
You are allowed to leave the hall during a concert, but we ask that you exercise caution and use the applause breaks to avoid disturbing the artists on stage as well as the other visitors. The acoustics in the hall are very sensitive, and we want all visitors and artists to have an unforgettable concert experience. Please also note that we cannot guarantee re-entry to the hall during the event.
Festival visit
Tickets can be exchanged at the ticket desk in the Festival Village (Heiligengeistfeld). You will need your festival ticket or the ticket for trade visitors as well as your photo ID.
There is no guaranteed admission to the programme items. We recommend that you arrive at the respective location early before the start of the programme (there is no entitlement to admission). If a location is already full, you can either wait until other guests have left (our team in front of the locations and display boards will inform you about the capacities in the respective locations) or make your way to one of the many other programme items to be discovered at Reeperbahn Festival.
The capacity of our venues depends on the applicable legal regulations. You can view the capacity of the individual venues here on our website in the “locations” section.
In addition to the public part of the festival, Reeperbahn Festival is the largest European platform for the music industry and welcomes a large number of professionals every year. With their conference ticket, this group of visitors is given the opportunity to enter the concert venues via a separate admission queue, the “delegates lane”. These visitors travel to the festival on business and need access to do their job, be it as a label representative, a digital distributor, a promoter, a booker, an export office, etc.
For all festival days, we implement equal admission for both groups of visitors. Please note that the delegates lane will continue to exist and – due to the total number of professionals – will generally be shorter than the public visitors’ lane.
In the event of an admission stop, the same number of people will be admitted alternately from both admission queues – that is, from the festival visitor lane and the delegate lane – according to the “one out / one in principle”.
Occasionally, people from the festival team (such as social media reporters, photographers / videographers, production staff, etc.) or press representatives may have priority access after the start of the show in order to fulfil their duties on site. Thank you for your understanding.
The following services are included in the conference ticket:
- Access to the conference programme (sessions, networking, awards)
- Access to the public programme (concerts; showcases; art, film, and literature programme; etc. depending on the capacity of the locations)
- Access to the Reeperbahn Festival Lounge with a Delegates Bar
- Access to the password-protected Delegates Database
- A limited number of invitations to the Reeperbahn Festival Opening (while supplies last)
SESSIONS: The session programme consists of talks, panels, keynote presentations, additional presentations, and workshops. High-ranking international speakers address the topics of the music industry and its submarkets.
SHOWCASES: Labels, partners, and music export offices present their new and up-and-coming artists at Reeperbahn Festival, which completes the curated concert programme.
NETWORKING: The networking programme offers the opportunity to make contact with international representatives from the music and digital creative industries. The central location for business meetings and receptions is the Reeperbahn Festival Lounge in the ARCOTEL Onyx. Our partners also host parties, get-togethers, and dinners in many nearby Reeperbahn venues.
You can carry bags and backpacks up to a size of 210 x 297 mm (corresponding to DIN A4).
As in previous years, there will be a central bag room in the Festival Village at Heiligengeistfeld. You can leave your bags there for a fee of €2–3 per day. For logistical reasons, most venues will not have a bag room, so having few or no bags is an advantage.
Please be sure to observe the glass bottle ban at Reeperbahn, which is in effect from
Friday evening at 10:00 pm to Saturday morning at 6:00 am
and from
Saturday evening at 10:00 pm to Sunday morning at 6:00 am.
Opening hours: Bag room
Wednesday to Saturday: 9:00 am – 2:00 am (the following day)
We recommend that you just go with the flow of the festival and not plan too meticulously. There is a lot to discover, and it is worth checking out unknown venues, getting to know new acts, and visiting the art programme as well as the Festival Village.
Even though our festival takes place in the middle of the city between clubs and the Reeperbahn, we are all responsible for the waste we produce. Therefore, let’s work together to produce as little waste as possible and dispose of it in the appropriate bins. Our environment concerns us all!
Arrival: Use public transport, the bike or come to Reeperbahn Festival walking. Reeperbahn Festival is easily reachable and offers many environmentally friendly travel options, e.g. via underground (St. Pauli stop) and S-Bahn (Reeperbahn stop).
The respective legal provisions for the protection of minors apply to our event. We would like to expressly point out that admission is not within our control. It is possible for minors to be denied entry to a club at Reeperbahn, especially late at night. Please bear this in mind when purchasing a ticket.
Items such as student IDs or written permission from a parent or guardian are generally not accepted for granting admission.
§5 from the Protection of Young Persons Act: Concerning dance events
Children and teenagers under the age of 16 are not allowed to attend public dance events without being accompanied by a person with parental responsibility or guardianship, and teenagers aged 16 and over are only allowed attend until midnight at the latest.
Inclusion
We strive to make Reeperbahn Festival as sustainable as possible and to continuously improve in this regard. In doing so, we refer to the 17 Sustainable Development Goals of the United Nations, in particular gender equality, fewer inequalities and sustainable consumption and production.
Gender equality
As a partner of the Keychange initiative, we are aiming for a 50% FINTA+ quota in all programme segments by 2025. By signing the Keychange Pledge, we have set ourselves the goal of promoting more women, intersex, trans and non-binary people in the line-up. In 2024, we will also track the proportion by which male and female speakers speak at the conference for the first time. Internally, we use a guideline for gender-inclusive language to ensure more inclusive communication.
Fewer inequalities
We endeavour to make the festival as accessible as possible. As we use various rented locations, we assess their accessibility individually, more on this here. We offer easy language on the website and subtitles in videos on social media to make the content accessible. Our app offers customisable font sizes for Android and iOS via the device settings. All information about accessibility on the website can be found here. Together with KulturLeben Hamburg e.V., we enable people with low incomes to access the festival. There are also numerous free events. With our awareness concept, we want to create a safer space for everyone. We also offer childcare and parent quiet rooms for professional visitors, artists and staff.
Sustainable consumption and production:
We obtain the electricity for the Festival Village from a certified green electricity provider and present the carbon footprints of selected venues at our conference.
Our artist and crew catering is exclusively vegan and vegetarian in order to minimise our ecological footprint. We also promote climate-friendly travel by providing bicycle parking spaces. We hire transport vehicles locally and use cargo bikes for short journeys.
We largely avoid printing on paper; where unavoidable, we use sustainable materials for posters, business cards, advertising materials and much more.
In addition to our own specific measures, we address sustainability issues in all areas of the programme. You can find these in our festival and conference programme.
Due to the large number of our locations, we have to assess the accessibility of each Reeperbahn Festival location individually. The following venues are wheelchair accessible, but not all of them are equipped with accessible toilets:
Alte Liebe, Chikago, Elbphilharmonie, Festival Village, Pocca Bar, Große Freiheit 36, Georg Elser Halle, Haspa Filiale, Indra, Knust, Mojo Club, Mojo Jazz Café, Molotow Club, Molotow Backyard, Nochtspeicher, Resonanzraum, Schmidts Tivoli, Schmidtchen, Sommersalon, Spielbude, St. Michaelis Kirche (church), St. Pauli Fanshop, Spielbudenplatz, Uebel und Gefährlich, 3001 Kino (cinema).
You can find wheelchair-accessible sanitary facilities in the Festival Village at Heiligengeistfeld and Spielbudenplatz.
There are also accessible toilets in Mojo Club, Schmidtchen and Resonanzraum as well as in the Elbphilharmonie and in the St. Michaelis Kirche (church).
There will be a barrier-free counter at the Ticket Desk. We also have a mobile ramp available for you, which you can obtain from the Info Desk if required.
If you have any problems or questions on site, the staff at the information desks in the Festival Village at Heiligengeistfeld and at Spielbudenplatz as well as in the clubs will be happy to help you at any time.
Together with Act-Aware e.V., we are developing a comprehensive awareness concept, which we can inform you about here on our website.
Coverage of hotel and travel costs is agreed on an individual basis. Please also indicate your requirements on the form if you (expect to) have any. The covering of production costs is agreed individually.